Agent System of Record (ASOR)

Provides the unified agent analytics hub that IT and business leaders need for visibility into and accountability of agents in the workforce.

Agent System of Record (ASOR)

As the cornerstone of Workday’s agentic stack, the Agent System of Record gives IT and business leaders a single source of truth to securely manage and measure the combined effectiveness of your blended workforce—both AI agents and people.

A Quick Look

Learn how to use the Agent System of Record to govern agents and monitor their impact.

Key Agent System of Record Documentation

Functional Whitepaper

This document is designed to describe how Workday users operate the Agent System of Record, detailing key functionality, features and descriptions on how to derive optimal value from the agent management tool.

Download for details about How Agent System of Record Operates

Technical Whitepaper

This document is designed to describe how the Agent System of Record has been designed, providing a detailed depiction of the multiple technologies that have been developed and assembled to optimize the impact of this novel agent management solution.

Download for details about Technical Design of Agent System of Record

Workday's Agents

Our AI agents understand your roles and responsibilities so you can drive measurable outcomes—increasing revenue, building relationships, and developing talent.

Discover Agents

Join the conversation around Agent System of Record for deep collaboration and learning on the Workday AI Strategy user group

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ASOR Fundamentals

Workday Agent System of Record (ASOR) helps customers monitor, manage, scale and audit AI agents across Workday, including Workday-delivered Agents, Partner-developed agents and third-party agents - all within a central location. 

ASOR achieves this through comprehensive centralized governance with decentralized agent ownership, maximizing the value of the Workday Architecture, providing scalability and orchestration.

Customers need a Workday tenant through any Workday SKU such as Core HCM or Core FINS to access ASOR.

UMSA is required for non-production and production tenants for Workday-Built agents. UMSA isn't required for non-production tenants for self-built agents.

Just as Workday leads in managing the human employee lifecycle, it applies the same discipline to the continuous management of AI agents. With the Agent System of Record (ASOR), you can seamlessly register, configure, activate, and deprovision your agents.

Our approach to Agent System of Record is that it is open and extensible. It’s a single system of record for registering, monitoring, managing, and governing your entire AI workforce.

Details around how orchestrating with third-party agents are still in development, and will likely involve connecting third-party agents with Workday-built ones through endpoints, rather than configuring 100% of the orchestration of third-party agents in ASOR.

See the Agent System of Record FAQ Page