Take a Proctored Exam

To obtain Workday Pro and Services Certifications, students are required to pass a scheduled proctored exam.

Our proctored testing process prioritizes exam integrity and security, so we encourage you to plan ahead to prevent exam delays or cancellations. At your scheduled exam time, provide up to 2 and a half hours for the entire process, including prechecks, before your exam begins. 

For both in-person and online exams, you need a government-issued ID for the proctor to verify your identity. You can learn more about the test-taking experience on the Exams for Training page. 

What You’ll Need for an Online Proctored Appointment


At your scheduled exam time, provide up to 2 and a half hours for the entire process, including prechecks, before your exam begins. You need to be in a private, well-lit room with no one else around you - such as a conference room, home office, or bedroom.

Preparing Your Device

  • Install the Guardian Browser on your device.
  • Test your equipment in the place where you plan to take your exam.
  • Work with your IT department to ensure that unpermitted software is removed from your device.

Prohibited Materials

  • Secondary monitors
  • Note pads
  • Items with words or labels
  • Electronic devices

Take an Online Proctored Exam Steps

  1. At your exam time, navigate to the Workday Learning Center.
  2. On the My Transcript page, navigate to your exam course > (Online Only) Take Your Exam lesson.
  3. This action will redirect you to Questionmark. You might need to select Log In With My Organization Credentials. 
  4. On the My Assessments page, locate the exam and select the Launch (Start) icon. Note: If you have multiple schedules, ensure you select the correct exam title. The launch button isn't visible until your scheduled exam time.
  5. Once launched, the Guardian Browser opens and you begin your proctored session.

Note: You have 30 minutes to complete precheck tasks after the start time of your booked appointment. If you're unable to complete all prechecks within 30 minutes, your proctor cancels your appointment and you can reschedule in Questionmark using the calendar icon.

If you're taking the exam and facing difficulties, visit the Exam Day Support page for step-by-step solutions.

What You’ll Need for an In-Person Proctored Appointment


Check-In Process

Plan to arrive at your Test Center 15 minutes before your scheduled appointment to enable for the check-in process. You're going to be asked to present a valid, government-issued photo ID (Example: Driver’s license, passport, and so on) to verify your identity. Also present a digital or physical copy of your Confirmation Reservation email. After completing the check-in process, you're given access to a secure storage area to store your personal belongings during the exam. 

Prohibited Materials

  • Cameras, cell phones, optical readers, or other electronic devices that include the ability to photograph, photocopy, or otherwise copy test materials 
  • Notes, books, dictionaries, or language dictionaries 
  • Bookbags or luggage 
  • Purses or handbags 
  • iPods, mp3 players, tablets, headphones, or pagers 
  • Computers, PDAs, or other electronic devices with one or more memories 
  • Personal writing utensils such as pencils, pens, and highlighters 
  • Google and smart glasses. Candidates wearing glasses might be asked to give them to the proctor for inspection. No glasses with electronics, even if they have prescription lenses, are permitted in the exam room.
  • Watches, smart devices, and other jewelry except wedding or engagement rings 
  • Weapons 
  • Medicine, including cough drops (except as expressly permitted in advance), 
  • Food and beverages
  • Coats and jackets
  • Hats, hoods, or other headwear aren't permitted in the examination room unless required for religious purposes. All items are subject to inspection by the proctor if suspicious behavior is detected. 
  • Note that wearing sweaters and sweatshirts without pockets or hoods are permitted.

Online Proctored Exam Day Expectations


Using Workday

Training Tools & Materials