Workday Community Subscriptions and Notifications
You can subscribe to content in various ways on the Workday Community. When you subscribe, you can choose to receive immediate, daily, or weekly notifications. You can manage the frequency of your subscriptions and notifications, or unsubscribe from content, in several ways.
Subscribe from the Add Subscriptions Pages
From the Workday Community home page, select your profile in the top right corner, select Subscriptions, and go to the Add Subscriptions tab. From this page, you can create a Workday-provided content subscription that combines up to 3 tags, rather than just 1. You can subscribe to:
- Content Types
- Event Type
- Industry
- Product
- Programs and Tools
- Region and Country
- Release Number
- Release Notes
- Using Workday
Subscribe to Content Directly
Workday-Provided Content
You can subscribe to Workday-provided content using the Subscribe button on the right side of most Workday Community pages. You can customize your existing subscriptions by clicking on the Manage Subscriptions link.
Collaborate Content
You can subscribe to Collaborate content by selecting the arrow icon on the right side of the post when viewing the post and selecting Subscribe from the drop-down menu. You can also select Options to the right of the breadcrumb at the top of the page and select Subscribe from the drop-down menu. You can subscribe to:
- The post itself
- Product areas
- Discussion forums
- Categories
- Using Workday tags
Subscribe to Groups
When you join a group, you automatically subscribe to daily notifications for the group. You can manage or unsubscribe from group notifications from that user group's home page.
Manage Your Current Subscription Notifications
Workday-Provided Content
To manage the frequency of your notifications for Workday-provided content, select Subscriptions from the My Profile drop-down menu. On the Manage Subscriptions page:
- View which tags and posts you subscribe to.
- Filter your subscriptions by tag, post, group type, and Email Frequency (Immediate, Daily, Weekly, or No Email).
- Manage the frequency of your email notifications:
- Bulk Method: Select the check boxes next to the subscriptions that you want to update and set your desired email frequency from the Edit Subscription drop-down.
- Individual Method: Select the Email Frequency drop-down menu to the right of a subscription, then select your preferred frequency level.
- To unsubscribe, use either the bulk or individual method above to change the email frequency to Unsubscribe.
- To turn off all email notifications, select No Email, Remain Subscribed. You’ll continue to see activity from these tags on the Notifications tab under your profile.
Note: Named Support Contacts for companies in Production and implementation partners automatically receive notifications for customer alerts. These automatic notifications don't display in your list of subscriptions. Named Support Contacts can’t unsubscribe from customer alerts.
Email Preferences
From the Manage Subscriptions page, select the envelope icon to go to Email Preferences. Manage your email settings for:
- Workday Community News and Updates: Choose whether you want to receive the Weekly Workday Community Highlights Newsletter and updates about Workday conferences.
- Subscription Preferences: Choose whether you want to receive emails about content you’re subscribed to and the default notification frequency for these subscriptions.
- Automatic Preferences: Choose whether you want to automatically subscribe to groups you join and posts you create, vote on, or comment on.
- Personal Contact Form: Choose whether you want to allow Workday Community members to contact you through a personal contact form (your email address remains hidden).
Collaborate Content
To manage your subscriptions and the frequency of your notifications for Collaborate content, from the Manage Subscription page, select Go to Collaboration Subscriptions. This directs you to My Settings: Subscriptions and Notifications.
To manage your subscriptions, go to the My Subscriptions tab to:
- View which posts, product areas, discussion forums, categories, and Using Workday tags you subscribe to.
- Delete subscriptions:
- Individual Method: Select the check boxes next to the subscriptions that you want to delete and, from the Email Subscription Options drop-down, select Delete Selected Subscriptions.
- Bulk Method: From the Email Subscription Options drop-down, select Check All, then select Delete Selected Subscriptions.
To manage the frequency of your notifications for Collaborate content, on the My Settings: Subscriptions and Notifications page, go to the Notifications Setting tab to manage:
- General notification settings, including:
- Push, email, and mobile notifications.
- Automatic subscriptions for topics, reviews, and group hubs.
- Forum subscription topic notifications.
- Email notification frequencies for:
- Topics and articles for subscribed boards.
- Comments, responses, accepted solutions, kudos, and badges.
- Workflow notifications.
Community Events Notifications
For User Group Owners
User Group owners can send email event reminders to Community users with the Send Invite button.
- Navigate to Connect > Community Events and select your event.
- Select the Send Invite button and add all the Community users who you want to send an email reminder to.
- Select Send.
Alternatively, you can:
- Navigate to Connect > User Groups.
- Select your User Group type (regional, special interest, or product).
- Select your User Group followed by your Event.
- Select the Send Invite button and add all the Community users who you want to send an email reminder to.
- Select Send.
For Community Users
Community users can receive reminders directly in your email for upcoming Community events.