Learners might require accommodations during class due to a disability. For this reason, Workday training content is designed with accessibility in mind.

Some of our current accessibility practices include:

• Adding image descriptions.
• Including closed captioning in self-directed training videos.
• Writing using more inclusive language.
• Providing screen reader accommodations.

As a Training Coordinator, if your learner requires an accommodation, review the information below before making an accommodations request by case. All accommodation requests require a case to Workday Education before the class start date (live transcription excluded).

For more information about how Workday approaches accessibility, visit the Accessibility page.

Workday Education considers requests for accommodations for students with disabilities. This process includes both permanent or situational disabilities. Below are some of the accommodations that we provide:

• Early eBook Access: If the student needs more time to read the course manual and any activities in the course manual, we can send the student the course manual 1 week before the start date of the class. This way we're providing them with more time to review the materials. 
• Companion or Interpreter: Students are permitted to bring a companion or interpreter to class. However, the student or partner organization should provide the companion or interpreter. The companion or interpreter isn't a registered student and doesn't receive a tenant. If their assistance is needed during the exam, note it information in the request case. Since the companion or interpreter isn't a registered student, you aren't charged for the additional attendee needed for the accommodation.
• Individualized Accommodations: If the student needs more individualized accommodations outside of what is described above, include the details of the student's needs in your case submission. 
• Live Transcription (No Case Required): All of our classes are equipped with live transcription capabilities through Zoom. Students can enable live transcripts during the session.
  • Zoom transcription and closed caption features used in our classes are a third-party hosted service, and their functionality lies outside of the control of Workday and Workday Education.
  • If you're having issues with this feature, we suggest you consider trying these options:
    • Restart the session.
    • Ensure that you have the latest Zoom update.
  • If you have concerns with the reliability with Zoom closed captions, we recommend you submit a request to have an interpreter attend the class to provide sign language or provide real-time manual captioning during the Zoom session. 

• Time Extension (Extra 60 minutes)
• Text to Speech, Screen Magnifier, Screen Reader
  • Note: If you plan to use any of the above accommodations, we recommend that you also request extra time.
• Language Interpreter, Companion Reader
• Restroom Break
• Name Discrepancy (preferred name versus government-issued ID name)
  • Last Name must match the test-taker’s ProctorU account.
  • Update the Last Name before exam enrollment.
  • If already enrolled, request an Accommodation through a Training Case.

If you need any of the above accommodations, submit a case to Workday Education. Follow the instructions below to submit a case.

• Time Extension
• Text to Speech, Screen Magnifier, Screen Reader
  • Note: If you plan to use any of the above accommodations, we recommend that you also request extra time.
• Human assistant during exam
• Permission to speak or read aloud
• Permission to eat food
• Name Discrepancy (preferred name versus government-issued ID name)
  • Last Name must match the test-taker’s confirmation notice.
  • Update the Last Name before exam enrollment.
  • If already enrolled, request an Accommodation through a Training Case.
• Permitted accommodations at all Test Centers (No case required): 
  • The use of medication
  • Restroom breaks
  • White boards
  • Permission to have drinks
  • The presence of service animals
  • The use of a face mask. The face mask is temporarily removed to validate identity but then can be worn during the exam.

Note: In-Person accommodations require preparatory arrangements and must be submitted 30 days before your appointment time. For time extension accommodations, requests can be made 15 days in advance.

If you need any of the above accommodations, submit a Training case. Follow the instructions below to submit a case.

To submit a request for an upcoming course or exam, work with your Training Coordinator to submit a training case. Instructions for Training Coordinators are available on the Request Accommodations page.

We ask Training Coordinators not to specify the nature of the disability or medical condition that requires an accommodation. Only state one or more accommodations you’re requesting.

For more information about how Workday approaches accessibility, visit the Accessibility page.