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Workday Human Capital Management Success Hub

 

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Welcome to the Workday Human Capital Management Success Hub

This Success Hub provides Customer Success related resources and information that have been curated for you. These resources support you in achieving your business goals and realizing maximum value from Workday products and services. Regardless of your experience level, these tailored resources are here to help you along the way.

Helpful Resources

Need resources specifically for the Workday Human Capital Management Administrator? We’ve got you covered:

Workday Human Capital Management Administrator Home Page

Browse through content related to product configuration. Access administrator documentation and training; product strategy roadmaps; service update notes; and featured videos on enhancements.

Workday Administrator Guide

Your how-to instruction manual for Workday Human Capital Management. The Workday Administrator Guide step-by-step instructions for setting up features and configurations from a technical perspective.

Discussion Forums

Post questions, provide answers, or simply start a general conversation about the Workday Human Capital Management product and features. 

Support

Workday Human Capital Management Named Support Contacts (NSCs) are able to submit a Workday Support case online 24/7. Our Support Organization ensures that specific roles can create or view Workday-related cases. Named Support Contacts can create cases for Product Support defects, Instance Management requests, Customer Care, and Training-related inquiries.

Find more information on role-based tasks:

 

 

Customer Stories

Target HR team members use Workday to make changes and reconfigure business processes with ease without code changes that require development and deployment. They make use of multiple testing environments in Workday to model and analyze the impact of changes before they're finalized.

Workday has enabled Target to:

  • Raise the starting wage for U.S. team members to $15 per hour.
  • Recruit and onboard thousands of new team members.
  • Quickly introduce new benefits without disrupting operations.
  • Comply with new state-specific time off legislation.

Read more about how Workday helps Target teams stay agile and provide ongoing, exceptional HR experience. Take it even further and discover how other customers have achieved great success with Workday Human Capital Management.

Thought Leadership

Deepen your understanding by learning from experts about the latest insights, innovation, and shaping trends.

Executive Briefing Series

Designed to help you maximize value from Workday. Workday leadership and successful Workday customers share important considerations as you plan for the future.

Eight Ways to Maximize your Workday HCM Investment

Learn how core features in Workday Human Capital Management improve organizational agility, employee experience and well-being, HR staff efficiency, and more.

Workforce Needs Are Evolving: Strategies to Improve Your Employee Experience

As the needs of workers and employers continue to change, businesses must increase their insight and flexibility to stay competitive. Learn how simple changes in monitoring and improving the employee experience can create more flexible, agile workforces—and better business outcomes.

Events and Webinars 

Join an upcoming live session or replay a webinar to gain insights that enable you to get the most value from your product.

Next Level Webinars

Learn tips on how to deploy and use features in our Next Level webinars. These sessions are for everyone - project teams, subject matter experts, or anyone wanting to learn more about the Human Capital Management functionality.

HR Webinars

Workday Live - Webinar Series is a recurring product series designed to give you a closer look at Workday. We cover a range of topics across HR, Payroll, Planning and more.

Looking Forward with Workday

Take an inside look into where we’re headed. This webinar series demonstrates how Workday can support your organization as you respond to the changing needs of your business.

Related Resources

Workday Human Capital Management User Group

Collaborate with new and existing customers using the Workday Human Capital Management user group. Join the user group to stay up to date on the conversation and receive regular product updates directly in your inbox. 

Workday Success Plans

Workday Success Plans can help you close the gap with comprehensive expertise, support, and education at every stage of your journey with Workday, and embrace the opportunities that emerge during times of change.

Services

We’re here to help you determine which Subscription Offering best suits your needs. For more information, contact your Account Executive. If you’re unsure who your main contact is, contact a Named Support Contact within your organization.

Adoption Guides

Use the following Adoption Guides to get the most out of your Workday investment. Adoption Guides include resources, success stories, demos, and deployment options. 

Product

Human Capital Management