Follow the Celebrate-Appreciate-Evaluate-Repeat (CAER) method to replicate your success

Celebrate

Share the achievement with your internal teams. Communicating these results shows transparency within the organization. With such outstanding results, it boosts manager engagement within the platform while rewarding everyone’s efforts.

Appreciate

Applaud your team! Your managers are certainly doing something right, which has resulted in your employees feeling happy and giving higher scores. 

Evaluate

Digging into the data can uncover the factors driving improvement. Replicating these insights can propel future progress. Some questions to ask yourself:

• Which actions have been taken based on employee feedback from previous surveys?
• Have the managers discussed previous engagement scores with their teams and used them to create actions?
• Have there been any wider changes or initiatives in your organization to which you can attribute the score change? Things like promotions, salary hikes, pay equity initiatives, bonuses, and so on?
• Were there any additional training or certifications provided for the employees?

Repeat the Steps

Once you identify the probable reasons for the increased engagement, repeat the efforts taken to continue improving your organization’s engagement.

Our recommendations to take it even further

1. Check out the manager usage metrics dashboard for the active team leads. This enables you to find some champions who can promote the survey and the value of employee engagement throughout your organization.
2. Review the Employee Experience Cycle function. It enables you to make more targeted decisions in your business based on tenure. It also allows you to address needs proactively while reducing attrition.
3. Customize company resources and actions. Administrators can add organization-specific custom material to complete the standard content in the Workday Peakon Employee Voice Improve hub.

Empower your managers

How engaged are your organization’s managers? Our research shows that managers at highly engaged organizations start 39% more conversations and have 61% higher conversation reply rates than lower engaged organizations. Also, you can create manager accountability by encouraging the use of the Improve hub to support action planning and suggesting they share results with their direct teams on a monthly basis. 

Empower your employees

Engagement is also influenced by employees seeing change for themselves, so consider enabling the personal dashboard functionality. See our list of tips for more ideas.

Did you know? 

Highly engaged organizations outperform in 3 key areas

Read our Creating a Highly Engaged Organization Report to understand what sets highly engaged organizations apart from their peers. It's essential to understand how different aspects of the employee experience contribute to overall engagement. There are 14 engagement drivers in Workday Peakon Employee Voice, each supported by a comprehensive body of research from organizational psychologists.

Comparing engagement driver scores between high and low-scoring companies reveals 3 areas where highly engaged organizations excel: 

• Strategy
• Growth
• Organizational fit

What has your experience been?

Are you focusing on improving one of these 3 drivers? Or are one or more already your strength? Your peers want to hear from you! Join the discussion, ask questions, and share ideas in our Workday Community group. 

Congratulations again! We look forward to seeing what you achieve next.

Other Resources

Video Session: Continuous Listening (Survey Frequency)

Deborah Kuness, our Senior Psychologist, shares the evolution of Employee Listening and Surveys. They also discuss how Workday Peakon Employee Voice helps you with a data-driven continuous listening methodology.

Video Session: Workday Peakon Employee Voice Heatmap

Learn how to interpret heatmaps and gain insights across different segments. Our Customer Success Manager, Kate Brooke-Read, leads this insightful session.

Training Resources

The Next Level 
Presentations and publications are designed to bring Workday Peakon Employee Voice features and functionality to life and prepare you for implementation. Join us for live webinars and watch recorded presentations. Review our how-to guides that show Workday in action and give you tips on deploying specific features (all free of charge).

Welcome to Workday Peakon Employee Voice Support
Presentation on key Workday resources available to support your team.

Workday Peakon Employee  Voice Fundamentals - Learn Independent
Subscribe to this paid course to help you understand the basics of Workday Peakon Employee Voice. Learn how to interpret and analyze results, and configure security, employee data, attributes, survey questions, and survey schedules.