Success Paths are freely available, self-guided digital roadmaps designed as a comprehensive collection of milestones to guide customers through their Workday journey.

By providing a curated sequence of personalized resources, strategic recommendations, and actionable activities, Success Paths help organizations to optimize their investment – from individual user proficiency to account-wide excellence.

To help you focus your efforts, we’ve organized the milestones into 3 core outcomes. Review the options below to find the one that best aligns with your goals.

• Role Readiness
  • Named Support Contact/Administrator Onboarding
  • Training Coordinator Onboarding
  • Community Organization Administrator Onboarding
  • Workday Peakon Employee Voice Administrator Onboarding
  • Workday Peakon Employee Voice Manager Onboarding
  • Adaptive Planning Administrator Onboarding
  • Adaptive Planning System Administrator Onboarding
  • HR Skills Administrator: Build a Foundation
  • HR Skills Administrator: Expand Knowledge
  • HR Skills Administrator: Advance Expertise
• Account Health
  • Create an HR Skills Deployment Plan
  • Develop an HR Skills Strategy
  • Start Driving Value with Financial Planning
  • Workday Peakon Survey Planning and Launch
• AI Transformation
  • Coming soon.

Self-assigned milestones are ideal for users who want to explore a product role before they're officially assigned to it or even before their organization has purchased the product. You can choose and assign these milestones to yourself directly from a curated library of options.

Milestones are grouped by Product and Business Outcome, making it easy for you to browse the available options and select the ones you’d like to explore. This experience lets you discover the capabilities of multiple products and roles, understand potential use cases, and better prepare to manage those products and responsibilities in the future. This experience is currently available to anyone with a Community account.

To get started, go to My Succes Path and explore the available Milestones in the Self-Assign Library. You can also watch the below video to learn more about the feature.

System-assigned milestones are automatically assigned when you’re added to certain roles within the Workday Community. They provide role-specific recommendations to help you learn quickly your responsibilities, using a mix of video and text-based content.

Currently, system-assigned milestones are available for the following roles:

• Named Support Contact Administrator
• Training Coordinator
• Community Organization Administrator

Once assigned, your milestones appear on the Community home page under the Success Paths with Workday tile.

Product Role milestones are assigned based on the product roles that you select in your Workday Community profile. Currently, product role based milestones are available for Workday Peakon and Workday Adaptive Planning products.

To receive a milestone based on your product role, follow these steps:

• Navigate to the profile icon in the top-right corner of Workday Community.
• In the Product Roles section, click the pencil icon to select your product roles.
• Workday Peakon users can select Peakon Administrator, Peakon Manager, or both.
• Adaptive Planning users can select from Adaptive Planning Administrator and System Administrator. Learn more about these product roles on the Roles and Responsibilities Overview page.
• Return to your home page and navigate to the ‘Success Paths with Workday’ tile to begin.

Named Support Contacts (NSCs) and Named Support Contact Admins (NSCAs) can monitor the Success Path progress of users within their organization using the NSCA dashboard. 

This dashboard provides meaningful insights into how users are engaging with their assigned milestones, enabling NSCs and NSCAs to:

• Identify adoption gaps by filtering for users who haven’t started or have overdue activities in their milestones.
• Track individual progress to follow up more effectively and offer targeted support.
• Drive higher engagement by using real-time data to guide conversations and encourage completion.

With these actionable insights, NSCAs can proactively guide their teams and help ensure users get maximum value from their Workday products.

If you're an NSC, look for the Organization Progress tile on My Success Path, or access the dashboard directly here.